Job Title:                    Employment Relations Manager

Location:                     Head Office, Longford

Reporting to:              Director

Key Requirements: –

• Be of excellent character.
• Educated to a degree level.
• Hold a minimum of 3 years experience within a managerial or leadership position, with a proven track record for effective performance management across a diverse range of staff teams.
• Possess a strong working knowledge of employee relations; conflict resolution, grievances procedures and performance management techniques.
• Have strong negotiation skills and experience negotiating with employees and their representatives.
• Have a strong understanding of disciplinary proceedings.
• Have an up-to-date knowledge of, and interest in, Irish employment legislation and HR best practice.
• Have an in-depth working knowledge of the social care industry, in particular safeguarding policies, procedures and Trust in Care 2005.
• Have an in-depth knowledge of Dignity in the Workplace, with an understanding of the importance of respectful communication within an organisation and its services.
• Possess excellent communication and report writing skills.
• All GALRO staff require to be Garda Vetted at least every three years.

Job purpose: –

• The Employment Relations Manager has overall responsibility for the management of GALRO’s HR function; development and implementation of HR policies, procedures, strategies and initiatives, consistent with and aligned to GALRO’s overall service provision, regulatory compliance and Employment
• The Employment Relations Manager is supported in their role by a team of General Assistants.
• The Employment Relations Manager oversees multi-location services to ensure the provision of effective staff teams.
• The Employment Relations Manager collaborates with GALRO management teams to plan, develop, implement and promote overall employee engagement and communication across the organisation, while continuously monitoring staff compliance levels to company policies and procedures, along with relevant employment regulations.

Principal Duties and Responsibilities: –

1. Manage GALRO’s recruitment personnel and processes to ensure timely and effective advertisement, screening, selection, pre-employment, hiring and induction of employees.

2. Be responsible for managing the employee’s experience from the moment the individual applies for a position to when they begin working and throughout their employment with GALRO.

3. Monitor contracts of employment, negotiation and administration.

4. Oversee GALRO’s training and development requirements to meet employee needs, service objectives, employment law and related Codes of Practice.

5. Provide management, support, guidance and professional development to HR staff and conduct performance reviews as required.

6. Maintain records of all employee related data in an established computerised central storage system to ensure all employment requirements are met, including ISO employee related documentation, in accordance with relevant Data Protection legislation and GDPR regulations.

7. Identify risks and challenges to employee relationships and implement early remedial action and reduce risks by utilising and/or developing policies and procedures to promote fair and equitable employee relations and business decisions.

8. Keep up-to-date with evolving employment legislation and at all times ensure that GALRO complies with labour laws and standards within every aspect of human resource management.

9. Be responsible for ensuring that GALRO staff policies and associated procedures are implemented consistently across every service area.

10. Serve as the point of contact on fundamental HR issues and questions, and within your own initiative seek external consultation on complex employee issues as required.

11. Provide objective guidance to managers on employee related m This work will be done through a combination of day to day support, project work and long term strategic planning.

12. Continuous monitoring and review of processes and provide advice to managers on performance management matters, with the aim of preventing the emergence of employee concerns. Facilitate managers with performance management procedures as required.

13. In consultation with service managers provide guidance and counsel to employees on employee relations issues, work place practices and oversee this process.

14. In accordance with GALRO’s Grievance Procedure, support managers with investigating employee grievances, and where appropriate investigate employee grievances, providing recommendations for corrective action to bring them to an effective resolution.

15. Support service managers to effectively manage and resolve staff conflict.

16. Continuously review, develop and monitor procedures to ensure ongoing compliance with evolving legislative requirements.

17. Co-ordinate and oversee the safety and occupational health requirements for employees. Manage a system where all work place accidents and injuries are reported and processed in line with GALRO’s Health and Safety Statement and in keeping with the Health, Safety and Welfare at Work Act 2005.

18. Rigorously support managers to implement GALRO’s Attendance Management Policy and associated procedures.

19. Analyse HR data to identify trends, opportunities and areas for improvement.

20. Collaborate with middle and senior management on a range of issues including recruitment, retention, performance management, grievances, disciplinary hearings and complaints brought to external third party adjudication.

21. Oversee the investigation of all work place matters, up to and including allegations of abuse or misconduct.

22. Establish a centralised recording system to store all safeguarding screening and work place investigation records, in accordance with relevant Data Protection legislation and GDPR regulations.

23. Oversee disciplinary proceedings, including advising employees of their rights and entitlements.

24. Complete specific human resource projects including analysing time and costs issues and preparing WRC briefs/submissions and reports for litigation.

25. Comply with legal requirements by studying existing and new legislation as and when individual employee issues arise and advising managers on actions needed.

26. Maintain a culture of inclusivity, collaboration and teamwork.

This job description is not intended to be an exhaustive list of all duties involved and consequently the post holder will be required to perform other duties relevant to the post that may be assigned from time to time and to be pro-active in developing the post.

CONFIDENTIALITY:

The post holder will have access to or hear information concerning the medical or personal affairs of employees, service users and/or GALRO services generally.  Such information is strictly confidential and at no time shall it be divulged, discussed or acted upon except in the performance of normal duty relevant to this post where at all times the post holder will act in the best interest of the service users and employees.