JOB TITLE: Residential Manager
LOCATION: Leinster Region
REPORTING TO: Service Manager
CANDIDATE WILL:
• Be of excellent character.
• Possess a relevant qualification in Social Care or other Health Care Discipline and have a minimum of two years relevant experience within social care.
• Have excellent communication & interpersonal skills.
• Be able to empathise with vulnerable people and identify their day to day needs.
• Be self motivated and organised.
• Have excellent record keeping skills.
• Strong ability to co-ordinate activities in a busy social care environment.
All Staff in GALRO Require Garda Vetting.
Special Condition
Have a positive attitude in working with vulnerable people, promoting and upholding their rights, ensuring respect and dignity and thus enabling them to have a positive fulfilling experience in our care. Judicious about ensuring compliance with HIQA standards and legislation within a highly regulated environment, whilst managing and supporting front-line staff to provide and maintain the highest standards in person centred services that meets the needs of the residents.
Principal Duties and Responsibilities:
1. Manage all resources efficiently within the service.
2. Work with residents to help them identify their current support needs and future aspirations, and consider how these can best be met, in consultation with the resident, Service Manager, referring authority, staff team, family members, if applicable, and other professionals associated with the resident’s care.
3. Formulate and review care and personal plans for each resident, in consultation with the resident, the staff team, referring authority, Service Manager, multi-disciplinary professionals and significant others involved in the care and support of the resident.
4. Assess support needs in consultation with the Service Manager and multi-disciplinary professionals working with each resident at admission stage.
5. Foster and encourage independence, while providing variety and choice for each resident.
6. Support the Service Manager to manage admissions and discharges in line with the organisational policy and procedures.
7. Ensure all residents are assessed and admitted to the designated centre in accordance with the admission criteria as set out in the statement of purpose for the designated centre.
8. Supervise, support and ensure accurate records are completed by staff / clinicians, in compliance with the regulations and in accordance with the organisational standards.
9. Supervise, monitor and audit systems in place to support residents, uphold their rights and ensure their safety, security, dignity and general welfare at all times.
10. Contribute towards, support and implement clinical recommendations for the benefit of residents.
11. Work with the MDT team to coach staff to implement behaviour support plans and care plans as required.
12. Attend and contribute to meetings as requested by the Service Manager.
13. Manage transport for residents to attend day activities or to visit their family/friends, with an emphasis on purposeful journeys, and encourage optimum travel independence by using public transport where possible.
14. Manage risk, review and revise risk assessments and ensure risk register is kept up to date.
15. Complete and update an annual assessment of need to include annual review of care/personal plans for each resident. Consult with all relevant parties when conducting this review, including residents, referring authority, care staff, families and clinicians.
16. Support Service Manager to ensure all records are kept up to date and relevant notifications are prepared for submission to HIQA in line with notification procedure.
17. Mentor staff team to ensure accurate and effective record keeping practices, and provide additional support to staff to ensure they consistency with organisational standards required.
18. Performance manage the staff team to ensure the consistent provision of high quality and safe care for residents, ensuring staff adherance with all organisational Policies and Procedures, including the Code of Conduct Policy.
19. Provide training to staff and ensure staff have access to mandatory and recommended training, ensuring accurate and timely completion within required timeframes.
20. Manage all staff training records for the designated centre, ensuring all training records are accurate and up-to-date.
21. Attend all relevant training as recommended and directed by the Service Manager.
22. Devise rosters, and ensure all staff adhere to requirements for recording time and attendance records.
23. Conduct regular audit of documentation maintained in the centre, ensuring all events are recorded, legible and accurate; ensure any inadequacies identified in recording practices are addressed with the staff member responsible.
24. Provide supervision to the staff team in line with the staff supervision policy.
25. Liaise with parents, professionals and significant others to receive feedback on the service annually.
26. Accurately record meeting minutes as instructed by the Service Manager and type up records, documents and minutes and distribute to the relevant parties for approval and signing.
27. Support the Service Manager to manage the designated centre in compliance with provisions as set out in the Health Act 2007 (Care and Support of residents in the Designated Centres for Persons (Children and Adults) with Disabilities) Regulations 2013 and the National Standards for Residential Services for Children and Adults with Disabilities.
28. Be part of the organisations on call roster at Tier 1 level, on-call out of hours.
29. Partake in weekend management duty as per assigned roster.
30. Perform any other duties as may be assigned from time to time by the Service Manager. Duties and responsibilities of any post in the services are likely to change with the on-going changing needs of the residents i.e. age, level of disability, etc., and staff are expected to have a high level of flexibility, willingness and ability to adapt, and to develop new approaches to their work.
CONFIDENTIALITY:
The post holder will from time to time have access to or hear information concerning the medical or personal affairs of service users, or information relating to other staff, or GALRO services generally. Such information is strictly confidential and at no time shall it be divulged, discussed or acted upon except in the performance of normal duty relevant to this post, where at all times the post holder will act in the best interest of the service user. All staff are required to abide by applicable organisational policies and procedures as set out. To ensure the consistent provision of quality safe services for the people we support, all GALRO staff must be Garda vetted through the National Vetting Bureau (NVB) and Garda vetting for all employees must be renewed regularly.